Frequently asked questions
How long do your programs run?
Day-Camps are 1- or 2-weeks long depending on location.
What are camp hours?
Half-Day Camps are typically from 9am-12pm and Full-Day Camps are typically from 9am – 2pm daily. After-Camp care is available at various camp sites for an additional cost.
Do campers work one topic the whole camp or multiple topics?
Each day, campers engage in multiple techonology ativities including their chosen Technology Adventure Theme for the week and their Core Technology labs in Computer Science, Electrical Engineering, & Typing Proficiency
How do I register for camp?
Visit the "Sign-Up" page, choose your adventure, and get ready for a rockin' camp adventure!
How do I choose a core camp level for my student?
We prioritize grouping experience over age, but understand that both aspects (age and experience) play into whether a class is a good fit for a particular student.
On the 1st day of camps, we evaluate all students and if necessary make recommendations to parents/guardians on what class will produce the optimal experience for a given student.
If there is no preference chosen, we will typically group 1st/2nd grade students in Level 50, 3rd/4th grade students in Level 100, 5th/6th grade students in Level 200 and 7th/8th grade students in Level 300.
Are meals provided?
Meals are not provided for campers. Campers must bring a bag lunch with them each day.
What if I need a ride to camp?
No problem! We have reached an agreement with Kiddie Commute to provide safe, transportation to and from camp for our campers. The service is available as an extra charge on top of registration.
What are the qualifications for your staff?
Camp Directors always have a teaching credential and relevant, recent experience working in a classroom environment.
We prioritize that all of our instructors have a teaching credential, a bachelor’s degree (in Math, Science, or Education) and/or have demonstrated significant skill in relevant teaching activities.
Camp Counselors are typically Freshman/Sophomore College Students.
Our CEO & head curriculum designer, Dr. Korey Sewell, has a doctoral degree in Computer Science & Engineering from the University of Michigan.
What is your cancellation policy?
A full refund due to cancellation for virtual camps is 2-weeks from the start date of the camp, while for in-person camps we require 1-week of advance notice to receive a full refund.
If cancellation occurs after the minimum cancellation period, then a prorated refund will be given to the customer (assuming the 1st day of camp is the start of the cancellation period).
Customers may also reschedule to a future camp in lieu of a refund and opt to receive 50% of their registration credit for the rescheduling. Shipping fees are not refundable if items have already been sent out to a customer.
Rescheduling done before the 2-week period (for virtual camps) and 1-week period (for in-person camps) will not incur any charges.
Initiate any rescheduling or cancellations through an email to support@hands-on-mobile.com.
